Return Policy

1. Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

2. Withdrawal period

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

3. Address

In order to exercise your right of withdrawal, you must inform us (Name of Jimdo Shop Owner's shop/business, Address, plz and country, phone number and email address) of your decision to withdraw from this contract by means of a clear statement (e.B. a letter or e-mail sent by post). You can use the attached model withdrawal form, but this is not mandatory.

4. Compliance with the deadline

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

5. Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undisclosed and at the latest within fourteen days from the day on which we receive notification of your revocation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise; under no circumstances will you be charged any fees for this repayment. 

6. Right of retention

We may refuse the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

7. Return of the goods

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

8. Return costs

You bear the direct costs of returning the goods.

9. Compensation for value in contracts for the delivery of goods

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, characteristics and functioning of the goods.

Withdrawal form

If you wish to cancel the contract, please fill out this form and send it back.
To [here the name, address and, where applicable, the fax number and e-mail address of the trader by the trader shall be inserted]:
I/we (1) hereby revoke the contract concluded by me/us (1) for the purchase of the following goods (1)/the provision of the following service (1), ordered on (1)/received on (1), name of the consumer(s), address of the consumer(s), signature of the consumer(s), signature of the consumer(s) (only in case of communication on paper), date
(1) Delete inaccurate.